Installation, Training & Customisation
Our team supports projects requiring purpose-built installation or infrastructure modification by coordinating with contractors to help deliver a smooth and reliable outcome.
Site preparation
John Morris can work alongside third-party contractors to help ensure your site is correctly set up and ready for installation.Co-ordinated Installation
We provide secure equipment storage, delivery and installation support to help ensure your project is completed when your site is ready.User Training
Post-installation user training from our product specialists is available throughout the life of your equipment.Preventative Maintenance Agreements
Our preventative maintenance agreements support long-term equipment performance by helping extend service life, maintain factory specifications and minimise unplanned breakdowns.
Planned Service Intervals
Our engineers provide scheduled maintenance support across New Zealand, helping keep your equipment reliable, compliant and performing as expected.Extend Instrument Lifecycle
Routine preventative maintenance is critical to extending equipment life and maintaining accurate results in laboratories.Multiple Brands
Preventative maintenance plans are available for equipment not purchased from John Morris, allowing customers to consolidate multiple assets under one service agreement.Pipette Calibration
NATA-accredited pipette calibration is recognised across New Zealand, servicing pipettes of all sizes and brands.
NATA Certified
NATA-accredited pipette calibration services for fixed, variable and multi-channel pipettes, with certified Gilson repair support for laboratories.Onsite Calibration Available
Our pipette calibration services support laboratories with accurate, reliable and compliant calibration for large quantities of pipettes through dedicated service facilities.Calibration of All Pipette Brands
Calibration, service and repair is available for all major pipette brands.Nationwide Breakdown Repair Coverage
John Morris Group supports customers across New Zealand with service solutions for supplied equipment, backed by our in-house Auckland workshop.
Factory Trained Technicians
Our engineers receive regular manufacturer-led product service training, helping ensure equipment is serviced to the required standards.Trade in Options Available
If your equipment is obsolete, discontinued or no longer economical to repair, we can offer trade-in options to help you upgrade to a newer model.Onsite or In-house Repair
Our engineers support customers across New Zealand with onsite service and workshop-based repairs through our Auckland facility when required.Trusted by leading organisations
